Privacy Policy

We appreciate your interest in our company. The protection of personal data is a top priority for the management of Skin Shop Ltd. While the use of Skin Shop Ltd’s internet pages is generally possible without providing personal data, specific enterprise services accessed through our website may necessitate the processing of personal information. In such cases, we adhere to the legal foundations outlined in the General Data Protection Regulation (GDPR), the Federal Data Protection Act, and other relevant data protection laws. If the law mandates the data subject’s consent, we will obtain it before proceeding with data processing.

The processing of personal data, including but not limited to name, address, email, or telephone number, always aligns with the principles of the GDPR and complies with country-specific data protection regulations applicable to Skin Shop Ltd. Through this data protection declaration, we aim to inform the public about the nature, scope, and purpose of the personal data we collect, use, and process. Additionally, data subjects are informed of their entitlements as detailed in this data protection declaration.

As the data controller, Skin Shop Ltd has implemented comprehensive technical and organizational measures to ensure the utmost protection of personal data processed through this website. However, it is important to note that internet-based data transmissions may have inherent security gaps, and absolute protection cannot be guaranteed.

1. Definitions.

The data protection declaration of Skin Shop Ltd is crafted in accordance with the terminology established by the European legislator for the enactment of the General Data Protection Regulation (GDPR). Our aim is to make our data protection declaration easily understandable for the general public, customers, and business partners. To achieve this, we provide explanations for the terms used in this declaration:

a) Personal data:

Personal data refers to any information related to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, using an identifier such as a name, an identification number, location data, an online identifier, or factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

 

b) Data subject:

A data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

 

c) Processing:

Processing involves any operation or set of operations performed on personal data, whether automated or not. This includes collection, recording, organization, structuring, storage, adaptation, or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or making available, alignment or combination, restriction, erasure, or destruction.

 

d) Restriction of processing:

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

 

e) Profiling:

Profiling encompasses any form of automated processing of personal data used to evaluate certain personal aspects related to a natural person. This includes the analysis or prediction of aspects concerning the individual’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

 

f) Pseudonymisation:

Pseudonymisation is the processing of personal data in a way that makes it no longer attributable to a specific data subject without the use of additional information. This additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

 

g) Controller or controller responsible for the processing:

The controller is the natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of processing personal data.

 

h) Processor:

A processor is a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

 

i) Recipient:

A recipient is a natural or legal person, public authority, agency, or another body to which personal data is disclosed, whether a third party or not.

 

j) Third party:

A third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons authorized by the controller or processor to process personal data.

 

k) Consent:

Consent of the data subject refers to any freely given, specific, informed, and unambiguous indication of the data subject’s wishes, signifying agreement to the processing of personal data related to them.

2. Name and address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

3. Purpose, legal base and storage periods of the personal data

We process personal data for various purposes, relying on distinct legal bases. Primarily, we process personal data to enhance the user experience at Skin Shop Ltd, provide personalized skin suggestions, facilitate communication for inquiries or suggestions, detect and prevent fraudulent or illegal activities, and collaborate with relevant authorities for prosecution.

 

For a more detailed explanation of the purposes and legal bases for processing personal data, refer to the list below, categorized by the respective legal basis.

 

3.1 GDPR: Contractual Performance

We process personal data necessary for the performance of a contract or pre-contractual measures at the request of the data subject. For instance, when purchasing goods on Skin Shop Ltd, we collect personal data during the order process, including:

– First and last name

– Residential address

– Date of birth

– E-mail address

– Bank account

 

Payment processes are handled by our partner, Payment Service Provider, who is independently responsible for protecting this personal data within the scope of the contract fulfillment.

 

3.2 GDPR: Legal Obligation

We process personal data when required by legal obligations. Skin Shop Ltd, governed by the Money Laundering Act, identifies contractual partners before establishing a business relationship. This involves entering personal data in the user’s profile, including:

– First and last name

– Residential address

– Date of birth

– Citizenship

 

This data is transferred to the Payment Service Provider to fulfill legal customer care obligations.

 

3.3 GDPR: Legitimate Interests

We process personal data when it is necessary for our legitimate interests, provided such interests do not override the data subject’s fundamental rights and freedoms. Our website collects general data and information to detect and prevent attacks on our information technology systems. This includes:

– Browser types and versions

– Operating system details

– Referrer website

– Sub-websites accessed

– Date and time of access

– IP address

– Internet service provider

– Other data for system security

 

3.4 DSGVO: Consent

Personal data is processed based on the consent given by the data subject. This includes providing an email address during registration for communication purposes, including information on changes to Terms of Service & Privacy Policy and potential criminal offense notifications to authorities.

 

Contact and Newsletter

– E-mails sent to us and contact form submissions result in the automatic storage of voluntarily provided personal data for processing or future contact.

– Subscribing to our newsletter involves providing personal data specified in the input mask, used for enterprise updates. Confirmation emails are sent using the double opt-in procedure, verifying the data subject’s authorization.

 

Cookies

– Skin Shop Ltd uses cookies to enhance user experience by recognizing and distinguishing individual browsers.

– Users can prevent cookie settings through browser adjustments, but this may affect website functionality.

 

User Behavior Analysis

– To provide personalized suggestions, user behavior is analyzed, including IP address, indicated country, purchasing behavior, selected payment method, and website usage behavior.

– This analysis contributes to future marketing campaigns, general and specific website improvements, and product connections without involving automated decisions significantly affecting the data subject.

4. Data Subject Rights

a) Right of Confirmation

Every data subject has the right, as granted by the European legislator, to obtain confirmation from the controller regarding the processing of their personal data. Should a data subject wish to exercise this right, they may contact any employee of the controller at any time.

b) Right of Access

Every data subject, in accordance with the European legislator, has the right to obtain free information from the controller about their stored personal data at any time, along with a copy of this information. Additionally, European directives and regulations provide the data subject access to the following information:

– The purposes of the processing

– The categories of personal data involved

– Recipients or categories of recipients to whom the personal data have been or will be disclosed, especially those in third countries or international organizations

– Where possible, the expected period for which the personal data will be stored, or the criteria used to determine that period

– The existence of the right to request rectification, erasure, or restriction of processing of personal data, and the right to object to such processing

– The right to lodge a complaint with a supervisory authority

– If the personal data were not collected from the data subject, any available information about their source

– The existence of automated decision-making, including profiling, and, at least in such cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.

Moreover, the data subject has the right to be informed whether personal data are transferred to a third country or an international organization, and if so, the right to be informed of the appropriate safeguards related to the transfer. To exercise this right of access, a data subject may contact any employee of the controller at any time.

c) Right to Rectification

Every data subject, under the European legislator’s grant, has the right to prompt rectification of inaccurate personal data concerning them. Considering the purposes of the processing, the data subject also has the right to complete incomplete personal data, including by providing a supplementary statement. To exercise this right to rectification, a data subject may contact any employee of the controller at any time.

d) Right to Erasure (Right to be Forgotten)

Each data subject, as granted by the European legislator, possesses the right to prompt erasure of personal data concerning them. The controller is obligated to erase personal data without undue delay if one of the following grounds applies, provided the processing is not necessary:

– The personal data are no longer necessary for the purposes for which they were collected or processed.

– The data subject withdraws consent, on which the processing is based according to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, and where there is no other legal ground for the processing.

– The data subject objects to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

– The personal data have been unlawfully processed.

– The personal data must be erased for compliance with a legal obligation in Union or Member State law to which the controller is subject.

– The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

If any of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by the Skin Shop Ltd, they may, at any time, contact any employee of the controller. An employee of Skin Shop Ltd shall promptly ensure that the erasure request is complied with immediately.

Where the controller has made personal data public and is obliged pursuant to Article 17(1) to erase the personal data, the controller, taking into account available technology and the cost of implementation, shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested erasure by such controllers of any links to, or copy or replication of, those personal data, as far as processing is not required. An employee of the Skin Shop Ltd will arrange the necessary measures in individual cases.

e) Right of Restriction of Processing

Each data subject, as granted by the European legislator, has the right to obtain from the controller restriction of processing where one of the following applies:

– The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

– The processing is unlawful, and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.

– The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.

– The data subject has objected to processing pursuant to Article 21(1) of the GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If any of the aforementioned conditions are met, and a data subject wishes to request the restriction of the processing of personal data stored by the Skin Shop Ltd, they may at any time contact any employee of the controller. The employee of the Skin Shop Ltd will arrange the restriction of the processing.

f) Right to Data Portability

Each data subject, as granted by the European legislator, has the right to receive the personal data concerning them, which was provided to a controller, in a structured, commonly used, and machine-readable format. They have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent pursuant to point (a) of Article 6(1) of the GDPR or point (a) of Article 9(2) of the GDPR, or on a contract pursuant to point (b) of Article 6(1) of the GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising their right to data portability pursuant to Article 20(1) of the GDPR, the data subject shall have the right to have personal data transmitted directly from one controller to another, where technically feasible and when doing so does not adversely affect the rights and freedoms of others.

To assert the right to data portability, the data subject may at any time contact any employee of the Skin Shop Ltd.

g) Right to Object

Each data subject, as granted by the European legislator, has the right to object, on grounds relating to their particular situation, at any time, to the processing of personal data concerning them, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

The Skin Shop Ltd shall no longer process the personal data in the event of the objection, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

If the Skin Shop Ltd processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of personal data concerning them for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to the Skin Shop Ltd to the processing for direct marketing purposes, the Skin Shop Ltd will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to their particular situation, to object to the processing of personal data concerning them by the Skin Shop Ltd for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless the processing is necessary for the performance of a task carried out for reasons of public interest.

To exercise the right to object, the data subject may contact any employee of the Skin Shop Ltd. Additionally, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use their right to object by automated means using technical specifications.

h) Automated Individual Decision-Making, Including Profiling

Every data subject holds the right, as granted by the European legislator, not to be subject to a decision based solely on automated processing, including profiling. Such decisions should not produce legal effects concerning them or similarly significantly affect them. This right prevails under the conditions that (1) the decision is not necessary for entering into or the performance of a contract between the data subject and a data controller, or (2) it is not authorized by Union or Member State law to which the controller is subject and which also establishes suitable measures to safeguard the data subject’s rights, freedoms, and legitimate interests, or (3) it is not based on the data subject’s explicit consent.

If the decision (1) is necessary for entering into or the performance of a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, the Skin Shop Ltd shall implement appropriate measures to safeguard the data subject’s rights, freedoms, and legitimate interests. This includes, at the very least, the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision.

Should a data subject wish to exercise the rights concerning automated individual decision-making, they may, at any time, contact any employee of the Skin Shop Ltd.

i) Right to Withdraw Data Protection Consent

Every data subject is granted the right by the European legislator to withdraw their consent to the processing of their personal data at any time.

If a data subject wishes to exercise the right to withdraw consent, they may, at any time, contact any employee of the Skin Shop Ltd.

5. Routine Erasure and Blocking of Personal Data

The data controller is obligated to process and store the personal data of the data subject only for the duration necessary to achieve the purpose of storage, or as far as permitted by the European legislator or other relevant legislators in laws or regulations to which the controller is subject.

 

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

 

Typically, retention periods for contracts and the associated personal data span between six and ten years. Where legal regulations apply, data is either blocked or anonymized instead of being deleted, especially when required for legal prosecution or defense.

 

Additional statutory provisions on data retention, including those from the Money Laundering Act, stipulate that data collected to establish a business relationship must be stored for five years, commencing at the end of the year in which the business relationship concludes.

 

For other purposes, especially when processing data based on given consent, the processing ceases upon revocation of the consent. Storage of previously processed personal data does not occur. To the extent permitted by law, blocking or anonymization, rather than deletion, is implemented.

6. Backup Measures to Protect Against Data Loss & Data Theft

The security of data concerning the use and user experience at Skin Shop Ltd is a significant responsibility and is measured with great importance. To not merely comply with legal regulations, Skin Shop Ltd is dedicated to consistently ensuring optimal protection of personal data against loss, misuse, or theft within the framework of technological progress.

 

Extensive technical and organizational measures, along with specially trained and educated employees and a team of experts in their field, underscore the commitment to guarantee the highest level of security within the user experience at Skin Shop Ltd. Recognizing that personal data processing involves two parties (controller and data subject), instances may arise where data cannot be processed properly. This is inherent when data is transmitted via public networks, and Skin Shop Ltd has no influence over this. It is also the responsibility of the data subject to ensure the correct transmission and use of their own data.

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